FAQ

Stainless Steel Panel PC

Q1:
Capactive Touch在Windows 7的手势功能?
A1:

1. 如果需要双指缩放功能必须删除EETI(eGalaxy)触摸驱动程序。
2. 如果使用双指缩放功能不支持仿真鼠标功能。
3. 如果要在Windows 7下校准触摸可以如下:
        a. 单击“开始”,然后单击“控制面板”,以及硬件和声音。
        b. 在Tablet PC设置,点选校正笔或触摸输入的屏幕。
        c. “显示选项”下,在“显示”选项卡,点击“校准”,然后是点击“YES”开始。
        d. 按照屏幕上的说明校准触摸屏幕。

Q2:
How to clean the stainless steel products?
A2:

A soft cloth and clean warm water should always be the first choice for mild stains and loose dirt and soils.

If want used some organic cleaning solvents to remove fresh fingerprints and oils and greases that have not had time to oxidize or decompose.

The preferred solvent is one that does not contain chlorine, such as acetone, methyl alcohol, and mineral spirits.

A final rinse with clean water and a dry wipe will complete the process and eliminate the possibility of water stains.

Q3:
What can I do when I want to install touch device as a mouse device under Windows 2008/ Windows Vista / Windows 7?
A3:

If you use the PenMount Windows Universal V2.2.0.283, please modify the “\Driver\install.ini” as below before installation:
[Option]
TouchReport = 1
After modification, please save the file, then start the installation procedure, it can make the touch device be driven as the mode of simulate mouse.

 

Q4:
What Stainless Steel Panel PC products can support WOL?
A4:

All the Stainless Steel Panel PC products can support WOL (Wake On LAN) but exclude the APC-3x98A not support S1/S3 for WOL function.

Q5:
What’s the stainless material type you used for the standard stainless products?
A5:

SU304

Q6:
Why the IP69K products cannot be immersed beyond 1 meter water environment?
A6:

IP69K not mean the higher immersion standard for IP rating spec, it was be extended IEC60529 rating system described above by German for the high-pressure, high-temperature wash-down applications.

Q7:
How do I represent the multi touch function under Windows 7?
A7:

Please ensure you used the multi touch sensor products and install the touch driver correctly. Then you can download the Multi Touch Pack from Microsoft to test it.

http://www.microsoft.com/en-us/download/details.aspx?id=17368