FAQ

HMI

Q1:
Capactive Touch gesture functionality in Windows 7
A1:

1.      If need the pinch zoom function have to remove the EETI(eGalaxy) touch driver.
2.      If use the pinch zoom function can't support simulated mouse function.
3.      If want to calibrate the touch under Windows 7 can follow below :
     a.     Click Start and then Control Panel, and next Hardware and Sound.
     b.     Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.
     c.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.
     d.     Follow the on-screen instructions to calibrate your touch screen.
 

Q2:
How do I represent the multi touch function under Windows 7?
A2:

Please ensure you used the multi touch sensor products and install the touch driver correctly. Then you can download the Multi Touch Pack from Microsoft to test it.

http://www.microsoft.com/en-us/download/details.aspx?id=17368

Q3:
Due to the limitation for Intel N2000/D2000 EMGD driver, therefore ARCHMI(HMI) will have some limitation under XP
A3:

 

  1. The Intel EMGD driver version is v1.15
  2. It will have the unknown device under device management due to not support the Intel HDA device (refer to the photo below)
  3. It will need install the correct driver by LCD panel size/resolution, totally four version : 800*480, 800*600, 1024*768(18bit), 1024*768(24bit)
  4. The original driver not support VGA display will have to customize

Q4:
What can I do when I want to install touch device as a mouse device under Windows 2008/ Windows Vista / Windows 7?
A4:

If you use the PenMount Windows Universal V2.2.0.283, please modify the “\Driver\install.ini” as below before installation:
[Option]
TouchReport = 1
After modification, please save the file, then start the installation procedure, it can make the touch device be driven as the mode of simulate mouse.

 

Q5:
How much torque to the fasten the screw if used panel mounting?
A5:

8~10 kgf-cm

Q6:
What HMI products can support WOL?
A6:

All the HMI products can support WOL (Wake On LAN) but exclude the AHM-6xx8 & AHM-6xx8A series not support S1/S3 for WOL function.

 

Q7:
Did ARCHMI HMI series products support Linux?
A7:

Accord to Intel ATOM N2600 platform launch date and the Linux distributions released time, should support below Linux distributions.

Debian 6.05 upwards version

Ubuntu 12.04 LTS upwards version

Centos 6.4 upwards version

Fedora 17 upwards version

Note :

Resistive touch driver used Penmount 6000 series RS-232 touch driver (http://www.penmount.com/down_2_1.php)

Capacitive touch driver used EETI USB touch driver (http://home.eeti.com.tw/LinuxDriverDownload.html)

Q8:
Did AHM-6xx6A series products support Linux?
A8:

Accord to Intel ATOM D525/N455 platform launch date and the Linux distributions released time, should support below Linux distributions.

Debian 6.04 upwards version

Ubuntu 10.10 upwards version

Fedora 15 upwards version

Note : The touch driver may refer Penmount 6000 USB touch driver (http://www.penmount.com/down_2_1.php)

Q9:
Did AHM-6xx7A series products support Linux?
A9:

Accord to Intel ATOM N270 platform launch date and the Linux distributions released time, should support below Linux distributions.

Debian 6.04 upwards version

Ubuntu 10.04 upwards version

Fedora 15 upwards version

Note : The touch driver may refer Penmount 6000 USB touch driver (http://www.penmount.com/down_2_1.php)